Who we support›Psychosocial disability
Support for adults with psychosocial disability.
For people living with schizophrenia, bipolar disorder, severe depression or anxiety, PTSD, or another mental health condition that affects daily life. Support planned for good weeks and bad ones.
What we understand about it
Psychosocial disability is what happens when a mental health condition gets in the way of ordinary life over a long time: keeping a home, keeping appointments, keeping in touch with people, keeping going.
It comes and goes, good weeks and bad ones. We plan the support for both.
You don't need to be well to start with us, and we plan for the harder weeks. You don't need to be sober either, or to explain what happened with the last provider.
Psychosocial disability
How we support
Support coordination
Finding the right supports, keeping your GP, your psychiatrist and the NDIS talking to each other, and planning for the hard weeks before they arrive.
Support work
Getting to appointments, help at home when it's piled up, and a worker alongside you in the community.
The things around it
Housing, Centrelink, hospital discharge, court dates, alcohol and other drug services: the systems that get hard to manage when you're unwell. We work through them with you.
Situations
Situations we know well
Getting started
How it starts
You don't need to be well to talk to us, or to have everything sorted.
Call us
Call us, or ask your case manager or a family member to call for you.
We meet you
We meet wherever you're comfortable.
We go through your plan
We go through your plan together if you have one, and agree on the first few things to change.
Questions
Things people ask us
Do I need a diagnosis to get support?
Not to talk to us. For NDIS funding, the NDIS looks for evidence that a condition is likely to be permanent and affects daily life. We'll talk you through what the NDIS looks for, and tell you if a Local Area Coordinator is the better first call.
What if I'm in hospital right now?
Ask the ward social worker or a nurse to call us. We can start planning before discharge so there's someone ready when you leave.
What happens when I have a bad week?
Your worker keeps coming where we can, and we look at changing what the shift looks like rather than cancelling it. We don't provide clinical care ourselves, but we can refer you to the right health service and stay involved while you get it.
Do you work with my psychiatrist or case manager?
Yes, with your permission. Part of the job is making sure everyone involved has the same picture.
Do you support people who use drugs or alcohol?
Yes. You don't need to be sober to start with us. We plan the support around alcohol and drug use.
How we work
Good weeks and bad ones. We plan the support for both, and in a bad week we keep the support going where we can.
What we do
Our services
Coordination
Support coordination
Helping you use your plan, with providers, the NDIS, Centrelink and housing.
Support work
Support in the community
Getting to appointments, work or study, building routines and getting out and about, with a worker alongside you.
Housing
Housing and supported independent living
Help finding and keeping a home, and 24/7 shared support for people with SIL funding.
Talk to a person today
Call Monday to Friday, 9 am to 5 pm, or send a message any time. A person replies within 24 hours.