Support that stays with you.

NDIS support coordination and support work in Melbourne for adults with psychosocial disability, acquired brain injury, intellectual disability and autism. At home, in the community, and through whatever else is going on.

Disability support for the whole of your life

Nima Care is a Melbourne NDIS provider. We work with adults living with psychosocial disability, acquired brain injury, intellectual disability and autism.

Many of the people we support are dealing with something else at the same time. A hospital discharge. A housing application. A court date. A family that’s stretched. Our team has spent more than a decade working across mental health, disability and justice services, so we can help with the disability support and with everything around it.

A man and his support coordinator go through his NDIS plan together at a kitchen table.
A man using crutches opens his front door to a support worker arriving for a visit.

I need support

What we help with, how to start, and what it costs. No referral needed.

A woman using a walking frame chooses produce at Queen Victoria Market while her support worker carries the shopping.

I’m supporting someone

For family, partners and carers. What the NDIS covers and what we take off your plate.

A hospital social worker on the phone at her desk, making a referral.

I want to refer someone

For hospitals, housing, legal and NDIS planners. What we take on and how fast we reply.

A man with a walking stick and his support worker talk at a Swanston Street tram stop as a tram arrives.

Who we work with

Psychosocial disability — Schizophrenia, bipolar disorder, complex PTSD, borderline personality disorder, and other mental health conditions that affect daily life. Including people who have been in and out of inpatient care.

Acquired brain injury — From an accident, an assault, a stroke, an overdose, or long-term alcohol use. Including injuries that were never formally diagnosed.

Intellectual disability — Lifelong support needs, sometimes recognised late and often underestimated.

Autism — Particularly adults diagnosed late, or where autism sits alongside a mental health condition.

Alongside alcohol or other drug use — You don’t need to be sober to start with us, and we don’t stop if you slip.

Situations we know well

Coming out of hospital — Discharge from a psychiatric unit, a medical ward or rehab, with supports in place before you leave, not after.

Finding or keeping a home — Housing applications, the Office of Housing, community housing providers, and keeping a tenancy steady once you have one.

Involved with police, courts or corrections — Before sentencing, in custody, at release, and on a community order. This is where Nima Care started and it’s still work we’re known for.

When a carer can’t continue — A parent getting older, a relationship ending, a family that has run out of road.

Leaving care as a young adult — When out-of-home care ends at 18, and the years just after.

When a plan stops working — Reviews, replanning, and getting the NDIS to reflect what you actually need.

A support worker holds the car door open for a woman leaving hospital in a wheelchair.

What we do

Speaking up for you
With the NDIS, hospitals, corrections, housing, Centrelink and anyone else who needs to hear it. We put it in writing and we follow up.

Getting through transitions
Leaving hospital, leaving custody, moving house, starting again. Planning that begins before the change.

Health and mental health
GPs, psychiatry, AOD services, allied health. Getting you connected, and keeping the appointments from falling over.

Dealing with the systems
NDIS plans, Centrelink, housing applications, corrections conditions. We handle the paperwork and the phone calls.

Support in the community
Getting to appointments, building a routine, finding work or study, and having someone alongside you who isn’t there to assess you.

Support at home
Personal care, help around the house, and the day-to-day of living independently.

A mother, her adult daughter who has Down syndrome, and a support worker talk together at the kitchen table.

Why Nima Care

Most services are built to deal with one thing. Disability support, or mental health, or housing, or corrections. When someone’s life involves more than one, each service does its part and assumes the rest is covered. The person ends up doing the coordinating themselves, usually at the worst possible time.

We work across those lines. Our team has spent more than a decade inside mental health, disability and justice services. We know who to call, what to put in writing, and how long things really take.

That experience began in the justice system, where people with disability are over-represented at every stage. Not because disability leads to offending, but because services often don’t recognise it. Difficulty communicating gets read as refusing to comply. A brain injury gets read as evasiveness. Distress gets read as aggression. The same thing happens in emergency departments and at housing counters. We learned to see through it there, and it’s how we work everywhere.

Why people refer to us

A reply within 24 hours.

Send a referral and a person gets back to you within 24 hours. Not an auto-reply, and not a form that disappears.

Registered, and audited for it.

We’re a registered NDIS provider. That means independent audits against the NDIS Practice Standards, screening for every worker, and a complaints process that works.

Hospitals, support coordinators and families.

That’s who sends people to us. Different starting points, one phone number, and the same care whoever made the call.

365 days a year.

We were rostered on Christmas Day and New Year’s Day. Support doesn’t stop for public holidays, so neither do we.

What this looks like when it works

Somewhere to live that’s stable. An NDIS plan that matches the person. A GP who knows the history. A support worker who turns up on the first Monday. That’s the job. Everything else follows.