Who we support›Acquired brain injury
Support for adults with acquired brain injury.
For people living with the effects of a stroke, a head injury, a tumour, an infection, or long-term alcohol or drug use on the brain. Support that works with the person you are now.
What we understand about it
A brain injury changes things that used to be automatic: memory, planning, energy, mood, how fast you can take things in. Often the person looks the same as before, so the people around them expect the same as before.
The injury is only part of it. What it interrupted, and what has changed since, matter just as much: work, a licence, a relationship, a home.
We work with the person you are now: slower where that helps, written down where memory needs backing up, one step at a time.
Acquired brain injury
How we support
Support coordination
Getting rehab, allied health, your GP and the NDIS working from the same page, and helping the plan fund what helps with memory, fatigue and getting around.
Support work
Routines that hold, prompts and reminders, and help at home and getting around at a pace that suits you.
The things around it
Centrelink, housing, a licence, and the court or police matters that can follow a brain injury nobody diagnosed.
Situations
Situations we know well
Getting started
How it starts
You don't need a formal diagnosis to talk to us, or to have everything sorted.
Call us
Call us, or ask a family member or your rehab team to call for you.
We meet you
We meet wherever suits you.
We go through your plan
We go through your plan together if you have one, and agree on the first few things to change.
Questions
Things people ask us
I have trouble remembering things. How will this work?
Everything we agree is written down and left with you. Workers follow the routines we agree with you, and we set up whatever reminders suit you.
I get tired quickly. Can shifts be short?
Often, yes. Shorter shifts more often is something we can look at rostering. We plan the week around your energy.
Can you help with a compensation or TAC claim?
We don't handle compensation or TAC claims, so for that you'd need a lawyer or the TAC. We can keep supporting you day to day while you sort it out.
My behaviour changed after the injury. Will workers understand that?
We match workers on experience and approach where we can, and we plan for the hard moments before they happen.
How we work
Slower where that helps, written down where memory needs backing up, one step at a time.
What we do
Our services
Coordination
Support coordination
Helping you use your plan, with providers, the NDIS, Centrelink and housing.
Support work
Support at home
Personal care, help around the house and medication prompts.
Support work
Support in the community
Getting to appointments, work or study, building routines and getting out and about, with a worker alongside you.
Talk to a person today
Call Monday to Friday, 9 am to 5 pm, or send a message any time. A person replies within 24 hours.