What we do›Support in the community

Out the door, into your own life.

A worker alongside you for appointments, getting around, getting to work or study, and a week with something in it. For anyone who wants to do more of their own life themselves.

Call (03) 9962 7728 Send us a message

Registered NDIS provider

A person replies within 24 hours

Support 365 days a year, public holidays included

Melbourne based, working across Victoria

What support in the community means

A worker comes with you: to the GP appointment you'd otherwise skip, to the gym, to TAFE, or on the tram until you can take it on your own.

It also covers the quieter things: a coffee somewhere you like, a walk, the market on Saturday. A week with something in it other than waiting.

You choose where. We come with you, and step back as you need us less.

Support in the community

What we help with

Getting places

Appointments, court dates, Centrelink, the chemist and the bank. Transport with a worker, or learning the route until you don't need one.

Being part of things

Sport, faith, music, a group at the library, volunteering, a mate's place. Whatever a good week looks like to you, we help make it happen and keep it happening.

A woman in a power wheelchair laughs over coffee with her support worker in a Melbourne laneway cafe.

Out and about

How we do it

Your goals firstWe start from what you want your week to look like and build the support around that. If that includes work or study, we help with the practical side: getting there, keeping a routine, and building confidence in the place.

Matched workersSomeone who shares your language, your interests, or just your sense of humour. We ask first.

Step back on purposeThe aim is that you need us less. We plan for that from the first week, and we practise in the real place: budgeting at the shops, the route on the tram, one skill at a time until it's yours.

No assessingYour worker is there to support you. Where the NDIS needs evidence, we write about what you did.

Getting started

How it starts

Call us

Call us, or ask your support coordinator to.

We meet

We'll meet, talk about what you want more of in your week and introduce a worker before the first outing.

What it costs

If community support is funded in your plan's Core budget, the plan pays for it, not you. Where your plan funds transport, we'll explain how it works before the first trip. Work or study support can sit in a different part of your plan. We'll show you how yours works before anything starts.

Questions

Things people ask us

What if I've tried work before and it didn't last?

Then you already know a lot about what doesn't work for you. We start from that.

Can a worker drive me?

Yes, where your plan funds transport. We'll explain how it works before the first trip.

What if I have a bad day and don't want to go?

Tell us. A shift can become a cup of tea at home, or move to another day. Nobody is marked down for it.

Can my worker come to court or to the hospital with me?

Yes. Having someone with you who knows you is part of the job.

How we work

Your worker is there to support you. Where the NDIS needs evidence, we write about what you did.

Two people walk side by side along the Yarra River path under autumn trees.

What we do

Other ways we can help

Support work

Support at home

Personal care, help around the house and medication prompts.

Coordination

Support coordination

Helping you use your plan, with providers, the NDIS, Centrelink and housing.

Housing

Housing and supported independent living

Help finding and keeping a home, and 24/7 shared support for people with SIL funding.

Talk to a person today

Call Monday to Friday, 9 am to 5 pm, or send a message any time. A person replies within 24 hours.

Call (03) 9962 7728 Refer someone